Shipping & Returns
All items will be shipped out between 2-3 days by USPS. ALL items $75.00 nAad above will have FREE SHIPPING
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
However, if your order is damaged or defective upon receiving it, you can return it for a refund or an exchange within 15 days upon receiving it, provided it is unused and in its original box. Refunds will be returned only to the original form of payment. TAROT SCENTS does not offer store credit or gift cards for returned products.
For all returns, you will be responsible for return shipping costs. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.You can always contact us for any return question at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.